Free domestic shipping on orders over $75 code: ship75
Free domestic shipping on orders over $75 code: ship75

FAQ / Policy

 

Y'all must've forgot, Pensacola still in the house! 

About Us:

RJJ Fight Store is the official store of boxing great Roy Jones Jr. We offer unique, limited edition collections and official Team Jones Jr. merchandise. 

With a record of 66 and 9, 47 wins by way of knock out, Roy Jones Jr. is one of the most celebrated figures in boxing history. Often referred to as 'Captain Hook' Roy Jones' Jr. signature left hook devastated his opponents. 

November, 28th, 2020 he's set to face off against Mike Tyson. This historic fight will be available on Pay Per View and the streaming platform Triller.   

Please Note: Due to the impact of Covid-19 and following the guidelines set by local and state health organizations, we're experiencing longer than normal processing and fulfillment times. Orders may take up to four weeks to process. It's our goal to get orders out as quickly and as safely as possible.   

FAQ

CONTACT:

If you have a question or concern about your order, please email support@rjjfightstore.com. 

SHIPPING:

Due to the impact of Covid-19, some orders may require a production lead time up to four weeks. We always aim to ship earlier, but depending on order volume and production schedule, it may be take longer than normal to fulfill. We appreciate your patience as we make the proper adjustments to operate as safely and efficiently.  

Please note: bi-annual sales (Black Friday & Anniversary) and holiday pre-orders are subject to up to 5 weeks processing time. We may partially fill your order if necessary to expedite holiday items. If you receive a partial order, your remaining items will be fulfilled as soon as possible and shipped. 

Please ensure your product selection, size, and address are correct when your order is placed. All orders are shipped to the address you have listed. Once your order is placed, we may not be able to change the shipping address. Orders are processed as quickly as possible. We are not responsible for items shipped to the wrong address, or items lost or damaged in transit.

Please note: If you're using PayPal, please confirm your shipping and billing addresses are correct. If your shipping address is different from your billing address, please make the proper correction. 

International orders: we ship directly through the US Post Office to ensure accuracy. International shipments are at the mercy of customs inspections and may take up to 30 days to arrive after shipment. We cannot provide any information regarding international orders once they have been shipped and tracking information may not be available. 

RETURNS/EXCHANGES:

Some items are excluded from our return policy, please review the terms below before proceeding with your request. 

All International orders are final sale. Please note that our shipping turnaround may be up to three weeks, shipping itself may take an additional three weeks for International customers. Please size-up accordingly when purchasing items. 

All items received as part of a giveaway or purchased with shop credit are final sale.

Any item included in a bundle are final sale. 

Any item explicitly labeled as "final sale" due to discontinued style or otherwise purchased as a closeout is final sale. 

All orders placed during our  bi-annual sale(s) are final sale due to the extreme discounts.

All head wear and PPE (face masks) items are final sale due to the nature and use of the products. 

We do not issue returns for a cash value. You are welcome to return any unwashed/unworn item that you purchased at full retail value for a store credit. 

We gladly accept returns for unwashed/unworn items that were purchased at full retail value. The request must be received via email within 7 days of the shipment delivery date. Once the item(s) have been shipped back to us, they will be inspected and we will issue a store credit in the value you paid, minus a $7.95 handling fee for the return shipment and restocking. The gift card will be sent to the email address you have associated with your customer profile.

Please note: you must complete this form & ship the item back to us using the pre-paid shipping label in order to process a return. All items will be inspected upon arrival. 

For European Union Customers — General Data Protection Regulation (GDPR) Basis Disclosure: RJJ Fight Store may collect and process your personal information only if it is provided by you. As per the GDPR, we can process your personal data legally only with your consent or “Legimate Interest”. This means that you have provided your personal data, with your own interest, to us. Data provided may be for the purpose of providing a product or service from our site, or contacting you using the details provided. As per GDPR, the legal basis for processing personal information is contractual obligation. Therefore, we process customer’s personal data only if they have provided the data to RJJ Fight Store.